INVICTA SOFTWARE
Invicta Software is looking for a Chat Support Assistant to serve as the first point of contact for customers via live chat, providing prompt, accurate, and friendly assistance. The role involves handling inquiries, documenting interactions, and collaborating with internal teams to resolve issues and improve support processes.
Invicta Software is the first and only fully integrated, modular Security Operations (SecOps) platform, combining best-of-breed cybersecurity solutions with IT Service Management and Endpoint Management into a single centralized platform. Their flagship product, InvictaONE, uses advanced AI-driven threat detection and response to help organizations surface IT, operations, and security intelligence and take action from one place. They also offer InvictaDESK, a centralized service desk, and InvictaGUARD, focused on safeguarding operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for INVICTA SOFTWARE.
5% above the average for this role