leadingedgeconnections
The Chat Ticketing Support Representative provides assistance to customers via chat, email, and phone using CRM tools such as Gorgias and Zendesk. The role involves handling orders, password resets, website support, and product troubleshooting while documenting interactions and aiming for first‑contact resolution.
Launching Soon
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for leadingedgeconnections.
40% below the average for this role