FirstLight Federal Credit Union
The Chief Retail Officer provides strategic leadership and executive oversight for the retail banking organization, developing and executing an integrated retail strategy to advance the credit union's mission and drive sustainable growth. This role ensures consistent and exceptional member experience across all delivery channels while driving operational excellence, financial performance, and effective risk management. The position requires collaboration across the organization to align retail strategies, resources, and technology with strategic priorities.
FirstLight Credit Union offers trusted, community-focused banking for members who live, work, or worship in El Paso Texas, or Dona Ana County, or are stationed at Fort Bliss. We offer lower loan rates, higher savings returns, and personalized service for local members.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FirstLight Federal Credit Union.