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CHOC Ped Appt Line 2 at Vanderbilt University Medical Center - ApplyBlast

CHOC Ped Appt Line 2

Vanderbilt University Medical Center

26 days ago

Nashville, Tennessee, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role provides service to patients and providers by managing inbound and outbound phone calls, scheduling appointments, and capturing messages for clinic staff. The position involves addressing customer needs, escalating health concerns according to guidelines, and navigating complex situations to ensure effective patient care and satisfaction.

Responsibilities

Schedule patient appointments using electronic systems and guidelines
Answer inbound and outbound calls efficiently using standard greetings
Capture customer information and document using messaging system

Skills

About Vanderbilt University Medical Center

vumc.org

Headquarters

Nashville, Tennessee, United States

Company Size

10001+ employees

Founded

1875

View Profile

Vanderbilt University Medical Center (VUMC) is a leading academic medical center based in Nashville, Tennessee, offering patient care, medical education, and research. It encompasses multiple facilities including Monroe Carell Jr. Children's Hospital at Vanderbilt, and spans numerous clinical departments ranging from oncology to biomedical informatics. VUMC's mission is to personalize the patient experience through its caring spirit and distinctive capabilities, with a vision of being the world leader in advancing personalized health.