Chuyên Viên Chăm sóc Khách Hàng (Tiếng Nhật)

Philip Morris International(8 months ago)

FlemingtonOnsiteFull TimeJunior$36,713 - $50,343 (estimated)Customer Service

About this role

The Advisor I, Customer Service (Japanese) position is an entry-level customer support role interfacing with customers through phone and online channels to assist with routine client product and service inquiries. The role is based in Ho Chi Minh City within a BPO environment supporting client-specific programs.

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Required Skills

Customer Service
Japanese
Communication
Empathy
Multitasking
PC Navigation
Problem Solving
Call Handling
Documentation

Qualifications

High School Diploma
Two Years College (Philippines)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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