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Citizen IT Operations Manager at CSC - ApplyBlast

Citizen IT Operations Manager

CSC

20 days ago

3.4 on Glassdoor

Wilmington, Delaware, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Citizen IT Operations Manager leads a team of Business Analysts to support and develop applications for client communication and workload management within the CLS Service organization. This role involves managing configuration changes for Salesforce Service and PEGA applications, enforcing data integrity processes, and driving productivity through analytics and stakeholder collaboration. The position requires overseeing day-to-day operations, developing team performance metrics, and ensuring successful adoption of Salesforce solutions.

Responsibilities

Lead Salesforce Business Analysts and manage team performance
Partner with development teams on SDLC and production support
Enforce tools and processes to maintain data integrity in Salesforce

Skills

Qualifications

Salesforce Certified AdministratorPlatform App Builder Certification

About CSC

cscglobal.com

Headquarters

Wilmington, Delaware, United States

Company Size

5001-10000 employees

Founded

1899

View Profile

CSC is a global business solutions provider offering services across entity management, fund administration, capital markets, tax (Corptax), digital brand protection, and cyber risk, operating in more than 140 jurisdictions. Trusted by the majority of Fortune 500 companies, CSC supports every stage of the business life cycle with compliance, UCC, registered agent, and transactional filing services. The company operates as a unified global network with no franchises or affiliates.