DPD
The Claims Agent at DPD will handle the processing of customer claims for lost and damaged parcels, issuing settlements where appropriate and communicating outcomes to customers via phone and email. The role involves validating claim requests against policies, managing customer interactions, and completing related administrative tasks within a fast‑paced, hybrid working environment.
DPD is a global parcel delivery network and part of Geopost, operating in more than 50 countries. With 57,000 delivery experts, DPD delivers over 8 million parcels worldwide each day through brands including DPD, Chronopost, SEUR, BRT, Speedy, and Jadlog. The company serves both business and consumer customers across Europe, Asia, the Americas, and Africa.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DPD.
DPD didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role