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Claims Customer Service Representative at Acrisure - ApplyBlast

Claims Customer Service Representative

Acrisure

4 months ago

Janesville, WI

Onsite

Full Time

Junior

0 applicants

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About this role

A Claims Customer Service Representative at Acriture supports policyholders and providers by answering inquiries regarding health insurance claims, coverage, and benefits. This entry-level role requires explaining coverage details, providing claim status updates, and navigating multiple systems to resolve customer issues efficiently. The position offers hands-on training in a fast-paced, customer-focused environment within the insurance and healthcare industry.

Responsibilities

Respond to inbound and outbound calls about claims and benefits
Verify and explain coverage details and policy exclusions to clients
Provide updates on claim status, payments, and required documentation
Navigate multiple systems to research and document customer interactions
Maintain compliance with company policies and HIPAA regulations

Skills

Qualifications

High School Diploma1+ Years Customer Service Experience

About Acrisure

acrisure.com

Headquarters

Grand Rapids, Michigan, United States

Company Size

10001+ employees

Founded

2005

View Profile

Acrisure is a global insurance broker and business-solutions firm that connects entrepreneurs and organizations with insurance, risk-management, and advisory services. It provides property & casualty, specialty, employee-benefit, and program solutions through a large network of partner agencies and technology platforms. Acrisure emphasizes tech-enabled distribution, data-driven risk analytics, and customized programs to help clients protect assets and scale their businesses. The firm blends brokerage expertise with fintech tools to streamline coverage, claims, and business operations.