Claims Director
Reserv(1 month ago)
About this role
The Claims Director at Reserv leads a team of claims professionals focused on modernizing property and auto claims through AI, automation, and customer‑centric practices. This role shapes the end-to-end customer journey while scaling efficient, compliant operations. The director will represent the voice of the customer and partner with Product and Engineering to inform tools and processes that improve outcomes.
Required Skills
- Customer Experience
- Claims Management
- Team Leadership
- Data Analytics
- Performance Management
- Cross-Functional Collaboration
- Training Development
- Recruitment
- Escalation Management
- Process Improvement
+4 more
Qualifications
- Bachelor’s Degree
- Advanced Degree Preferred
About Reserv
reserv.comReserv is a technology-driven claims operations partner for Managing General Agents (MGAs) that builds "Data Advantages" to improve insurance outcomes. It combines the simplicity and scale of a third‑party administrator (TPA) with the control and expertise of an in‑house team, delivering data‑driven claims processing and operational support. In 2025 Reserv raised a $41M Series B to accelerate product innovation and meet growing customer demand for modern claims solutions.
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