gwsubaru
This role provides day-to-day support and coaching to a team of Retailer Claims Specialists, handling escalations and conducting quality checks through phone observations and claim reviews. The position serves as a subject matter expert for claims policies and procedures, partnering with management to identify process improvements and support performance tracking. The role also involves managing workforce logistics for the Claims Helpline and monitoring claim submissions for discrepancies or fraudulent activities.
Subaru of America, Inc. is the U.S. subsidiary and marketer for the Subaru brand, part of Subaru Corporation. It offers a suite of cars, crossovers, and SUVs—including Outback, Ascent, and Crosstrek—focused on safety, all-wheel drive capability, and practicality. The Subaru site provides photos, specs, model comparisons, and a build-and-price tool, alongside connected services and the brand’s notable “Love. It’s what makes Subaru, Subaru.” The company maintains customer support and a retailer/service network with global links to Subaru’s corporate family.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for gwsubaru.
48% above the average for this role