Clark | Forecasting & Planning Analyst - WFM
TP
About this role
The Workforce Scheduling and Forecasting Specialist plays a vital role in ensuring effective workforce management by analyzing volume forecasts, building staffing plans, and optimizing schedules. The role involves detailed analysis of contact center data, ensuring resource allocation aligns with business needs, and continuous improvement through monitoring and adapting scheduling processes. It also includes strategic planning for infrastructure, training, and leveraging new technologies to enhance efficiency.
Skills
About TP
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
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About TP
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for TP.
Salary
$60k – $80k
per year