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CLC Sales Support Associate at KeyBank - ApplyBlast

CLC Sales Support Associate

KeyBank

3 months ago

3.6 on Glassdoor

Brooklyn, Ohio, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The CLC Sales Support Associate works in a Financial Services Contact Center, processing new loan applications received via the Internet and acting as the liaison between clients and the Underwriting Department. The role involves handling inbound and outbound calls, managing end‑to‑end loan processing, and providing exceptional client service while adhering to bank policies and regulatory requirements.

Responsibilities

Handle inbound and outbound calls to communicate application requirements and credit decisions
Manage end-to-end processing of loan applications
Resolve client issues and provide solutions during the application process
Coordinate closing appointments with branch offices and schedule document preparation
Maintain licensing registration and support team during periods of increased workload

Skills

Qualifications

High School DiplomaNationwide Mortgage Licensing System and Registry certification

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!