State of Iowa
A Customer Service Analyst (CSA) handles customer requests related to fare media and devices, inquiries, complaints, and fare disputes. The role involves supporting transit benefit programs, managing autoload processes, reconciling accounts, and providing customer support via e-commerce and telephone channels.
Iowa.gov is the official website of the State of Iowa, serving as a central hub for government information and services. It provides residents access to resources covering education, business regulations, health, transparency, employment, and more. The portal connects users to state agencies, online services, elected officials, and various assistance programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for State of Iowa.
29% below the average for this role
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