Client Account Manager
CrucialPoint
About this role
The Client Account Manager at CrucialPoint is responsible for managing client relationships, overseeing project delivery, and coordinating internal teams to ensure that digital marketing projects are completed efficiently and meet client expectations. The role emphasizes strategic communication, scope management, and identifying upsell opportunities within a retention marketing agency.
Skills
About CrucialPoint
crucialpointagency.comcrucialpoint is a retention marketing agency that helps mid-market and enterprise consumer brands drive revenue and lifetime value through precision Email, SMS, loyalty and mobile-app messaging. They combine creative messaging, data-driven segmentation, pricing & discount strategy, and technical services—audits, migrations and platform integrations (Klaviyo and other leading stacks)—to build unified cross-channel lifecycle programs. The team touts measurable results for 7–10‑figure brands, including large lifts in email revenue, subscriber growth, and digital loyalty revenue. They position themselves as platform-certified specialists focused on technically flawless execution and sustained retention-driven growth.
About CrucialPoint
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for CrucialPoint.
Salary
$60k – $80k
per year