Client Account Support Senior Manager, PNW & CA

The Client Account Support Senior Manager leads client implementation outcomes and experiences for the US Employer's Over 500 segment, managing a team of Implementation Managers to ensure successful onboarding of new and renewing clients. This role focuses on developing high-performing talent, driving operational excellence through project management and risk mitigation, and building strong partnerships with sales leaders, brokers, and clients. The position fosters a culture of inclusion, accountability, and innovation while providing strategic oversight of workforce planning and resource management.