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Client Advisor-Commercial Card at UMB Bank - ApplyBlast

Client Advisor-Commercial Card

UMB Bank

5 months ago

Kansas City, MO

Onsite

Full Time

Junior

0 applicants

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About this role

A Client Advisor - Commercial Card at UMB acts as a subject matter expert and point of contact for commercial card program clients and administrators. The role involves providing consultation, resolving complex inquiries, managing client feedback, and delivering training on program tools and best practices. This position requires collaboration with sales officers and business partners to identify process improvements and develop strategic solutions to support program growth.

Responsibilities

Provide consultation and solutions for complex card program inquiries
Track client issues and ensure timely resolution
Deliver training on program tools and best practices to clients
Identify process improvements and develop strategic solutions
Assist in program reviews to drive growth and development

Skills

Qualifications

Bachelor's DegreeCredit Card Program Experience

About UMB Bank

umb.com

Headquarters

Kansas City, Missouri, United States

Company Size

1001-5000 employees

Founded

1913

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UMB Bank is a full-service financial institution offering personal, business, commercial, and institutional banking products and services. Its offerings include checking and savings accounts, credit cards, mortgage and home equity loans, wealth management, trust and investment services, and treasury solutions. UMB Bank operates as a subsidiary of UMB Financial Corporation and is an FDIC-insured, equal housing lender.