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Client Advisor - Harrods at Atom - ApplyBlast

Client Advisor - Harrods

Atom

3 months ago

London, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

A Client Advisor at Maison Valentino in Harrods is responsible for delivering an impeccable couture service experience, building long-term client relationships, and driving sales through personalized styling and product knowledge. The role involves managing the entire client journey, from preparation and presentation to after-sales support, while maintaining high visual and merchandise standards within the boutique.

Responsibilities

Deliver impeccable Valentino Couture service to build long-term client relationships
Curate personalized looks based on current fashion trends and client preferences
Manage CRM targets and utilize clienteling tools for data capture and engagement
Ensure product maintenance, replenishment, and adherence to visual display guidelines
Handle after-sales activities including returns, repairs, and customer complaints