Client Advisor, ION Orchard

As a Prada Client Advisor, you guarantee an extraordinary luxury customer experience by serving as a Brand Ambassador who discovers client needs and fosters meaningful relationships. You are accountable for achieving individual and team sales targets across in-store and e-commerce channels while promoting the brand's philosophy and values. This role involves capturing customer data in the CRM, resolving complaints, and maintaining an excellent knowledge of product categories and luxury fashion trends.