OneDigital

Client Advocate - Hybrid (Irvine, CA)

OneDigital(1 month ago)

RemoteFull TimeMedior$69,000 - $75,000Employee Benefits
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About this role

The Client Advocate at OneDigital is a client-facing role that serves as a confidential resource for employees of client organizations, helping them navigate health insurance and access to care. The role involves explaining benefits and coverage, guiding employees through claims and eligibility issues, and coordinating with carriers and providers to restore access when needed. It emphasizes empathy, confidentiality, and professional advocacy.

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Required Skills

  • Verbal Communication
  • Written Communication
  • Empathy
  • Problem Solving
  • Critical Thinking
  • Case Management
  • Claims Resolution
  • HIPAA Compliance
  • Microsoft Office
  • CRM Proficiency

+2 more

Qualifications

  • Bachelor’s Degree
  • Health Insurance (Life & Health) License
OneDigital

About OneDigital

onedigital.com

Access insurance, financial services, employee benefits, and PEO solutions on one platform through local advisors.

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