Client Advocate

About this role

Responsibilities

• Develop a deep understanding of client goals, program structure, and communication needs
• Serve as the client’s primary contact for program execution, providing proactive communication and status updates
• Oversee the full job lifecycle—from intake and proofing to final approval and execution
• Manage project timelines, flag scheduling conflicts, and ensure efficient job tracking and resolution
• Lead efforts to create and update standardized checklists, workflows, and program manuals