Client Analyst
Vertexone
About this role
The Client Analyst I supports VXcis Clients by managing support issues, system configuration, and client relationships. They collaborate with Client Success Managers, handle system upgrades, and assist with client-specific configurations and projects. The role involves troubleshooting, communication, and ensuring high customer satisfaction while supporting ongoing client needs.
Skills
About Vertexone
vertexone.aiVertexOne helps utilities and energy retailers deliver seamless, personalized digital experiences—built for billing, engagement, and customer success. They provide a platform and services that modernize customer-facing billing, engagement channels, and support workflows to boost satisfaction and operational efficiency. Focused on utilities and energy retailers, VertexOne enables connected, data-driven customer experiences that simplify account management and reduce churn.
About Vertexone
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$70k – $94k
per year