Client Care Advisor L1
Greenway Health Career Center
About this role
A Client Care Advisor L1 provides technical support to customers through phone, email, and live chat, resolving complex issues and documenting interactions. The role involves managing customer communication, participating in training, and contributing to knowledge base and team collaboration.
Skills
Qualifications
About Greenway Health Career Center
greenwayhealth.comGreenway Health delivers AI-enabled EHR software and health IT solutions tailored for ambulatory practices. Its flagship Novare offering is an AI-by-design EHR built for the way ambulatory clinics operate, as part of Greenway’s broader Solutions lineup. The company emphasizes automation, enhanced patient engagement, and patient-centric care to transform healthcare IT. By integrating clinical workflows, practice management, and analytics, Greenway Health aims to streamline outpatient providers’ operations.
About Greenway Health Career Center
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Greenway Health Career Center.
Salary
$35k – $45k
per year