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Client Care Advisor at Honor - ApplyBlast

Client Care Advisor

Honor

27 days ago

3.8 on Glassdoor

San Antonio, Texas, United States

Onsite

Full Time

Medior

3 applicants

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About this role

The Client Care Advisor guides families through the care selection process, conducting consultative sales and care coordination to transition clients from initial inquiry to service start. This role involves ongoing relationship management, reassessments, and collaboration with operations teams to ensure high-quality service delivery and client retention. Success is measured by consult-to-start conversion, client satisfaction, and long-term retention within the aging care sector.

Responsibilities

Conduct high-quality consultations to guide families through care decisions
Lead successful service starts by aligning expectations and coordinating care setup
Drive retention and growth through ongoing client engagement and reassessments

Skills

About Honor

honorcare.com

Headquarters

Middletown, New York, United States

Company Size

51-200 employees

Founded

1974

View Profile

Honor Technology is a healthtech company reshaping the future of aging care through advanced proprietary technology and innovative platforms. Together with its global home care brand, Home Instead, Honor connects aging adults with compassionate, trained Care Professionals to help them live independently at home. Honor's combined network of care partners serves over one million hours of care per week, leveraging technology and human expertise to redefine the aging journey worldwide.