Client Care Associate
Sun Life(2 months ago)
About this role
A Client Care Representative in the Call Centre supporting an insurance organization’s clients by serving as a primary point of contact for shared-services inquiries. The role works with client care systems (including SalesForce) to validate registrations, document interactions, and coordinate with backend teams to ensure timely resolution.
Required Skills
- Customer Service
- Call Handling
- Salesforce
- Technical Support
- Complaint Resolution
- Data Entry
- Report Preparation
- Application Processing
- Password Resets
Qualifications
- Bachelor's Degree
About Sun Life
sunlife.comSun Life is a financial services company providing financial planning, life insurance, health insurance, investments and more.
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