Banfield Pet Hospital
The Client Care Associate provides general assistance to clients regarding Optimum Wellness Plans, services, billing, and web support through telephony and electronic communication. This role focuses on resolving client issues, recommending products or services based on client needs, and contributing to team metrics. The position requires managing a high volume of incoming requests via phone, email, and web chat while maintaining strong communication and problem-solving skills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Banfield Pet Hospital.
25% below the average for this role