FOREVER
The Client Care Associate serves as the primary point of contact for clients, delivering concierge-level support via phone, email, and chat while troubleshooting software issues across web, mobile, and desktop platforms. This role involves documenting interactions, educating clients on product features, and collaborating with cross-functional teams to enhance the overall client experience. The position requires a tech-savvy professional passionate about preserving and sharing precious memories.
Headquarters
Pittsburgh, Pennsylvania, United States
Company Size
51-200 employees
Founded
2012
A permanent digital home for your memories, protecting your home movies and photos to share your story for years to come.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FOREVER.
45% below the average for this role