oracle-cloud.com
The Client Care Center Manager leads a team to achieve sales, service, and productivity targets while delivering an exceptional luxury client experience across all touchpoints. This role involves driving daily performance through business insights and KPIs, coaching team members, and ensuring high service levels across phone, messaging, live chat, and email channels. The position requires partnering with Ecommerce and Retail teams to deliver a seamless omnichannel client journey and support operational excellence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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oracle-cloud.com didn’t post a salary, so this is our estimate from similar listings.