Client Care Coordinator - ICM
NYC Criminal Justice Agency(3 days ago)
About this role
The Client Care Coordinator at CJA provides community-based support to justice-involved individuals in NYC, focusing on behavioral health, recovery, and rehabilitation. The role involves coordinating care, engaging with clients and stakeholders, and supporting clients through mental health and substance use treatment plans.
Required Skills
- care Coordination
- Mental Health
- Community Support
- Client Engagement
- Crisis Intervention
- Case Management
- Outlook
- Microsoft Dynamics
- Data Management
- Behavioral Health
About NYC Criminal Justice Agency
nycja.orgCJA (the New York City Criminal Justice Agency) works to reduce unnecessary pretrial detention in New York City by providing court-based services, Release Assessments, bail assistance, and supervised release programs across all five boroughs. It pairs direct client supports and community outreach — including trauma-informed services and specialized initiatives for veterans — with expert research and interactive data dashboards to track pretrial outcomes and inform policy. CJA partners with courts, community organizations, and policymakers to design and operate evidence-driven alternatives to detention that promote public safety and help people remain connected to community supports while their cases proceed.
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