Client Care Coordinator - Overnight

The Emergency and Critical Care Services Client Care Coordinator serves as the primary point of contact for pet owners seeking urgent veterinary care, guiding them through the intake, financial, and consent processes with compassion. This role manages all incoming emergency calls, schedules appointments in the electronic medical record system, and coordinates patient access to care within a fast-paced clinical environment. Additionally, the position involves facilitating client education during sensitive situations, maintaining medical records, and leading veterinary student onboarding.