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© All Rights Reserved. ApplyBlast.com
Ghy
The Client Care Manager leads a team responsible for delivering timely, compliant, and exceptional service to GHY clients while reporting to the U.S. Director of Operations. This role balances people leadership, client relationship management, and operational excellence to ensure customs activities meet regulatory and quality standards. The position involves coaching team members, managing workloads, serving as an escalation point for clients, and collaborating across departments to improve processes and efficiency.
GHY is a North American customs brokerage and trade services company that helps importers and exporters manage customs clearance, trade compliance, freight-related documentation, and cross-border logistics. The company provides customs brokerage, consulting, and related supply chain services to businesses moving goods between Canada, the United States, and other international markets. GHY operates in the customs, logistics, and international trade services industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ghy.
23% below the average for this role