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Client Care Manager at TheKey - ApplyBlast

Client Care Manager

TheKey

4 months ago

4.0 on Glassdoor

Riverside, CA

Hybrid

Full Time

Senior

0 applicants

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About this role

A client-facing role responsible for managing day-to-day relationships and ensuring high-quality long-term care delivery at home for TheKey. This position involves conducting in-person assessments, coordinating interdisciplinary teams, overseeing care plans, and resolving escalated client or caregiver issues. The ideal candidate serves as a subject matter expert for quality assurance while prioritizing client dignity, safety, and independence.

Responsibilities

Manage day-to-day client relationships and delivery of quality care
Conduct in-person client assessments and home safety evaluations
Coordinate interdisciplinary teams to ensure accurate care plans
Resolve escalated complaints regarding clients or caregivers
Adjust client rates and recommend additional services based on needs

Skills

Qualifications

Bachelor's Degree in Human or Health Services

About TheKey

thekey.com

Company Size

1-10 employees

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Find the best in-home caregivers. TheKey provides safe and consistent care for your loved one as they age, delivered at home with both comfort and transparency. We are the largest and most trusted in-home care provider.