Client Care Representative - US Member Services
Sun Life(1 month ago)
About this role
A US Member Support Representative answers inbound telephone inquiries from members about group benefits, including eligibility, coverage, and claims. The role operates within a call centre supporting Sun Life clients and requires availability for scheduled hours, night shifts, and occasional overtime. It is intended for candidates with prior call center experience and some college education.
Required Skills
- Inbound Calls
- Customer Service
- Claims Support
- Empathy
- Multitasking
- Written Communication
- Verbal Communication
- Windows
- Keyboarding
- Problem Solving
+4 more
Qualifications
- Some College (2 years)
About Sun Life
sunlife.comSun Life is a financial services company providing financial planning, life insurance, health insurance, investments and more.
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