United Fidelity Bank
The Client Care Specialist serves as the primary point of contact for UFB customers, providing friendly and efficient service through telephone, internet, and written correspondence. This role focuses on resolving customer inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction and support. The position also involves supporting other operational departments and assisting with various banking-related tasks during downtime.
United Fidelity Bank is a community-focused financial institution offering personal and business banking services across Indiana, Illinois, Colorado, Florida, and the U.S. Virgin Islands. It provides checking and savings accounts, mortgages, and credit cards, along with online and mobile banking and Zelle transfers, supported by a nationwide ATM network (Allpoint, MoneyPass, and Alliance One).
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May 7, 2025
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for United Fidelity Bank.
United Fidelity Bank didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role
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