Client Care Worker/Customer Care Worker

Volunteers of America - Greater New York, Inc.

21 days ago

New York, NY

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Care Worker at Schwartz Men's Shelter provides essential support to clients, including escorting them to appointments, managing client participation and adherence to rules, handling emergency situations, and maintaining logs and records. The role involves direct client interaction, safety oversight, and transportation duties within a homeless shelter environment.

Skills

Qualifications

High school diploma or GED

About Volunteers of America - Greater New York, Inc.

voa-gny.org

Volunteers of America – Greater New York is a nonprofit social services agency that provides housing, behavioral health care, substance use treatment, and supportive services across the New York metropolitan area. It operates affordable and supportive housing, emergency and transitional shelters, programs for veterans and people returning from incarceration, senior services, and workforce and youth programs to help people achieve stability and independence. VOA-GNY serves low-income individuals and families, people experiencing homelessness, veterans, seniors, and those with mental health or substance use needs, combining clinical care with case management and community-based supports. The organization also partners with government and community stakeholders to expand access to services and promote long-term housing and economic solutions.