Client Concierge Specialist Sr - Remote
Prime Therapeutics(1 month ago)
About this role
The Senior Client Concierge Specialist at Prime Therapeutics supports Pharmacy Concierge Services by managing more complex member cases and serving as a point of escalation. The role involves interacting with members, pharmacies, prescribers, and plans to provide support, process cases, and document and track case activity.
Required Skills
- Case Management
- Claims Processing
- Customer Service
- Escalation Management
- Phone Support
- Documentation
- Time Management
- Attention To Detail
- Microsoft Office
Qualifications
- High School Diploma
- GED
- Associate's Degree
- CPhT (PTCB or ExCPT)
About Prime Therapeutics
primetherapeutics.comTurning barriers into breakthroughs. Questions into trust. Fears into cures. See how we're reimagining pharmacy solutions.
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