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© All Rights Reserved. ApplyBlast.com
Courser
The Client Concierge supports Courser's small and long-tail clients by delivering proactive customer service and operational support. This role manages non-technical inbound requests, assists with survey follow-ups, and ensures operational excellence for clients without dedicated Account Managers. The position involves maintaining CRM data accuracy, processing basic orders, and serving as the primary point of contact for smaller accounts.
Courser is a nationally supported platform for locally operated managed service providers (MSPs), helping independent MSP owners grow by providing shared back-office resources, buying power, and a national standard of service — without giving up their brand or clients. For businesses, Courser connects them with elite, local MSPs offering managed IT services, cybersecurity, cloud, Microsoft 365, and help desk support. The company is SOC 2 Type 2 certified, ranked on the Inc. 5000, and serves clients across 35+ states through a network of 16 partner MSPs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Courser.
Courser didn’t post a salary, so this is our estimate from similar listings.