Client Contact Consultant

The Client Contact Consultant manages client communications across all channels within the Client Contact Centre, ensuring efficient and high-standard handling of enquiries via phone, email, and digital platforms. This fully on-site role in Sydney supports the end-to-end online and phone order workflow while acting as the primary brand ambassador for exceptional client service. The position requires resolving client issues, processing orders, and maintaining strong cross-functional collaboration to deliver a seamless customer experience.