Client Delivery Lead - Residential Flex (f/m/d)

Kraken (14 days ago)

HybridFull TimeSenior$139,208 - $186,688 (estimated)Client Delivery

About this role

The Client Delivery Lead at Kraken supports enterprise European clients implementing the Residential Flex/Smartflex SaaS product, acting as the main liaison between clients and Kraken’s product and engineering teams. The role focuses on enabling customers’ technology transformations to manage distributed energy resources and deploy Kraken’s platform for utilities and energy providers.

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Required Skills

Client Delivery
Product Ownership
Agile Delivery
Stakeholder Management
Communication
Technical Understanding
Project Management
Consulting

About Kraken

kraken.tech

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.