Client Delivery Manager
NTT DATA,(10 months ago)
About this role
A Managed Services Client Delivery Specialist at NTT DATA is a senior subject matter expert focused on client-facing management of managed services contracts for small to medium-complexity accounts. The role supports multi-site engagements and coordinates with internal teams to sustain contract performance and client relationships. It sits within NTT DATA’s managed services organization and interfaces with clients and cross-functional stakeholders.
Required Skills
- Service Delivery
- Client Management
- Contract Management
- Project Management
- Incident Management
- SLA Management
- Account Planning
- Upselling
- Financial Acumen
- ITIL
+3 more
Qualifications
- Bachelor's Degree in Information Technology or Business
- ITIL Certification
- PMP
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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