Client Delivery Manager
NTT DATA,(11 days ago)
About this role
The Manager, Service Delivery at NTT DATA oversees the management of client service delivery teams and contracts, ensuring high levels of client satisfaction, operational efficiency, and service quality. The role includes leadership, coordination, and strategic planning to meet organizational and client needs in a remote working environment.
Required Skills
- ITIL
- Project Management
- Client Relationship Management
- Service Management
- Team Leadership
- Contract Management
- Communication
- Problem Solving
- Negotiation
- Analytics
Qualifications
- Bachelor’s Degree in Information Technology or Business Administration
- ITIL Certification
- PMP Certification
- Client Relationship Management Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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