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Client Education Specialist at DocNetwork - ApplyBlast

Client Education Specialist

DocNetwork

13 days ago

4.3 on Glassdoor

Ann Arbor, Michigan, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Client Education Specialist serves as the primary architect of the client education ecosystem, focusing on designing structured learning paths and maintaining technical documentation. This role involves auditing training assets, building courses in the LMS, and translating complex product updates into clear guides to help clients maximize software value. The position reports to the Client Education Manager and plays a key role in shaping the education and enablement experience.

Responsibilities

Design and build structured learning paths and interactive courses in the LMS
Write and maintain technical documentation and support site articles
Audit training materials and video libraries to ensure accuracy and consistency

Skills

About DocNetwork

docnetwork.org

Headquarters

Ann Arbor, Michigan, United States

Company Size

11-50 employees

Founded

2009

View Profile

DocNetwork provides electronic health record (EHR) software specifically designed for camps, child care programs, and schools, centralizing student and camper health information in one place. The platform streamlines immunization tracking, medication administration, health screenings, consent forms, and incident reporting to help programs manage care and meet regulatory requirements. DocNetwork is a secure, cloud-based solution (HIPAA-aware) that reduces paperwork and improves communication between staff, clinicians, and families. It’s built to simplify onboarding, daily health operations, and reporting for youth-focused organizations.