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Client Engagement Representative at CIBC - ApplyBlast

Client Engagement Representative

CIBC

4 months ago

4.3 on Glassdoor

Nanaimo, BC

Onsite

Full Time

Junior

0 applicants

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About this role

A Client Engagement Representative at CIBC serves as the first point of contact in a fast-paced banking centre, guiding clients through their immediate needs and connecting them to specialized team members. This role involves leveraging financial product knowledge to help clients manage accounts, introduce mobile banking technologies, and identify opportunities for comprehensive banking solutions.

Responsibilities

Welcome clients and identify their immediate banking needs as the first point of contact
Guide clients to appropriate team members who can provide specialized solutions
Assist customers in managing accounts and utilizing digital banking platforms
Act as an owner to resolve client issues and build effective solutions
Adapt quickly to evolving technologies and innovative banking tools

Skills

About CIBC

cibc.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1867

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CIBC (Canadian Imperial Bank of Commerce) is one of Canada’s major banks providing personal, business and wealth management services. It offers everyday banking, credit cards, mortgages, loans, investing and financial advice through branches, phone and online/mobile channels. CIBC serves individuals, small businesses and institutional clients with digital tools, financial planning and specialized products such as private and commercial banking. Customers rely on CIBC for its broad product suite, omnichannel access and Canadian market presence.