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Client Engagement Specialist at DISA Global Solutions - ApplyBlast

Client Engagement Specialist

DISA Global Solutions

2 months ago

3.1 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Client Engagement Specialist drives engagement, upselling, and long‑term retention for small‑ to medium‑sized business clients by delivering targeted communications and managing automated CRM workflows. The role focuses on strengthening client satisfaction, identifying growth opportunities, and collaborating cross‑functionally to ensure a seamless, value‑driven client experience throughout the SMB lifecycle.

Responsibilities

Manage strategic engagement initiatives for SMB client portfolio
Develop and execute targeted client engagement campaigns using Salesforce and CRM automation
Analyze client utilization and revenue trends to identify cross‑sell and upsell opportunities

Skills

Qualifications

High School Diploma or GEDBachelor's degree

About DISA Global Solutions

disa.com

Headquarters

Houston, Texas, United States

Company Size

1001-5000 employees

Founded

1986

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DISA (DISA Global Solutions) is a workforce compliance and screening provider offering an all-in-one platform for background checks, drug and alcohol testing, DOT compliance, and occupational health services. It helps employers automate pre‑employment and ongoing screening, testing, and regulatory workflows to protect safety‑sensitive workforces and reduce risk. Trusted by roughly 30% of the Fortune 500, DISA combines a nationwide testing network, DOT‑certified services, and integrated technology for centralized reporting and compliance oversight.