tricore
The Client Engagement Specialist provides excellent customer service by resolving inquiries and issues for patients, physicians, and internal customers via phone, email, or written communication. This role requires on-site attendance during an initial 8-12 week training period, after which remote work may be considered based on performance and business needs. The position involves handling high call volumes while maintaining quality, utilizing appropriate guidelines, and escalating complex issues as necessary.
Headquarters
Albuquerque, New Mexico, United States
Company Size
1001-5000 employees
Founded
1998
TriCore Reference Laboratories is a medical diagnostic laboratory network that provides comprehensive clinical testing and diagnostic services. The site emphasizes patient- and provider‑centered access, including viewing lab results, scheduling appointments, ordering tests, and making payments online. It offers a broad test directory and a provider results portal to support hospitals and clinicians. TriCore focuses on delivering accurate lab data and clear health information to patients and healthcare partners.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for tricore.
55% below the average for this role