Client Experience Associate - Lilburn

Quantitative Marketing(1 month ago)

Lilburn, GAOnsiteFull TimeJunior$41,902 - $57,083 (estimated)Retail Banking

About this role

The Client Experience Associate at PNC's Lilburn branch delivers customer-centered service to improve customers' financial wellbeing and create loyalty. This in-office branch role involves engaging customers, educating them on banking options and technology, and identifying opportunities to refer customers to branch staff.

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Required Skills

Customer Service
Sales
Lobby Engagement
Banking Products
Digital Awareness
Problem Solving
Fraud Detection
Accuracy
Communication
Teller Operations

About Quantitative Marketing

pnc.com

PNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.

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