Client Experience Associate with Polish & English

The Client Experience Associate at OANDA supports customers in English and Polish, providing product information, troubleshooting assistance, and resolving account-related queries via live chat, phone, email, and digital platforms. The role focuses on enhancing customer satisfaction, reducing attrition, and ensuring timely processing of account openings and funding requests. This position operates within a hybrid work model, requiring presence in the Krakow office two days per week.