Client Experience Associate
Quantitative Marketing(1 month ago)
About this role
A Client Experience Associate at PNC Retail based in Livermore, CA who provides in-branch, customer-facing support to improve customers' financial wellbeing and build loyalty. The role focuses on engaging lobby customers, educating them on banking options and digital tools, and referring sales opportunities to branch staff.
Required Skills
- Customer Service
- Sales
- Lobby Engagement
- Referral Identification
- Product Knowledge
- Problem Solving
- Fraud Detection
- Digital Awareness
- Communication
- Attention To Detail
About Quantitative Marketing
pnc.comPNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.
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