Client Experience Associate
Quantitative Marketing(1 month ago)
About this role
A Client Experience Associate at PNC Retail Banking is an in-branch role based in Pittsburgh’s Fifth Avenue location focused on delivering a differentiated customer experience to improve clients’ financial wellbeing and loyalty. The position involves engaging customers in the lobby, educating them on transaction and digital options, identifying referral and sales opportunities, and supporting accurate teller and branch operations.
Required Skills
- Customer Service
- Sales
- Lobby Engagement
- Product Knowledge
- Risk Management
- Attention To Detail
- Fraud Detection
- Digital Awareness
- Communication
- Problem Solving
About Quantitative Marketing
pnc.comPNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.
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