Client Experience Associate
Quantitative Marketing(1 month ago)
About this role
A Client Experience Associate at PNC is a retail branch team member based in Toledo, OH who represents the bank in-person and supports customer interactions at the branch. The role focuses on delivering a positive customer experience, supporting branch operations, and promoting PNC’s products and services to improve customers’ financial wellbeing. The position is in-office and part of PNC’s Retail Branch organization.
Required Skills
- Accountability
- Branch Banking
- Client Loyalty
- Customer Experience
- Customer Service
- Sales
- Digital Awareness
- Fraud Detection
- Communication
- Problem Solving
About Quantitative Marketing
pnc.comPNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.
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