Client Experience Associate
Quantitative Marketing(1 month ago)
About this role
A Client Experience Associate at PNC is an entry-level, customer-facing role based in the Ravenna, OH retail branch. The position represents PNC in-branch, supporting client interactions and promoting the bank's products and digital tools while contributing to branch service and sales goals. It is part of PNC's retail branch banking organization and focuses on creating positive customer experiences and loyalty.
Required Skills
- Customer Service
- Sales
- Teller Operations
- Lobby Engagement
- Product Knowledge
- Digital Awareness
- Risk Management
- Fraud Detection
- Communication
- Problem Solving
About Quantitative Marketing
pnc.comPNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.
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